Telephony Solutions‚Äč

 

At EMS we understand that communication is the key to your success.  Whether you need support for your existing phone system or are interested in knowing more about the features of a state of the art telephony system, we have the expertise to help you. We have experts in call centers, soft phones, call recording and reporting and offer specialized training for your system.  Does your phone follow you wherever you go?  We can help you conduct business from your mobile device or any other location as if you were sitting at your desk.

Replacing 
 Your System

Whether you have one office or multiple locations across the globe, EMS can provide you with a telephony solution that is tailor made for you. We have technicians certified in Fonality, Shoretel, Mitel, Avaya and Nortel.

 

We can design a call center for your business, call reporting, call recording, as well as train your staff on best practices

Unified Communication

Whether you want to receive your faxes or voicemail via email, forward your office phone to your mobile device or use a "soft" phone on your laptop or PC, we can help.

 

Our technicians are experts at unified communications and can design your system to allow as much or as little as your company wants to allow. Our goal is to empower your staff to accomplish company objectives by eliminating communication obstacles.

Managing your Telephone Equipment

If your system needs updates, add/changes, new phones installed, equipment replaced as well as assure back ups are made and a disaster recovery plan is in place, we can manage your system for you. Our Telephony Managed Services contracts include one add/change per year and no hidden tactics of your contract automatically renewing without your consent.

Low Voltage Cabling

Whether you need low voltage cabling installed in an office or an entire building, we can help with little to no disruptions. We pride ourselves in making our cabling professional in appearance as well as usefulness in location.

 

Our technicians are professional in appearance and behavior. When we leave your office, you will not be able to tell we were there except the job is complete.