An AI advisor that's honest about what it isn't
We're not cautious about AI because we're behind on it — this advisor runs on Claude, and we manage Microsoft Copilot for clients already living in Microsoft 365. We hold both to the same governance we'd recommend to you. Ask it something specific to your setup and watch it say so, instead of guessing.
Practical AI, with real governance behind it
That's a promise we make on this whole site. Here's what it actually looks like in practice.
Practitioner, Not Evangelist
We don't just approve of AI — we manage Microsoft Copilot for clients already in Microsoft 365, and we build tools like this one on Claude, the model our own team and clients keep gravitating toward.
Won't Guess
Ask it something specific to your environment and it declines, on the record, instead of improvising an answer. That's a deliberate limit, not a missing feature.
A Real Name, Not a Persona
Anything that matters gets handed to Randy, by name — the same person you'd meet on a consultation, not an avatar with no one behind it.
This advisor only discusses EMS in general terms and can route you to Randy. It never accesses accounts, systems, or client data, and it isn't a substitute for support — for that, use the Remote Support Portal.